HELPLINE ADVICE AND POLICY COORDINATOR
SPEAK UP HELPLINE
LOCATION: TI IRELAND?S OFFICES IN DUBLIN 1.
CLOSING DATE FOR APPLICATIONS: **APPLY ON THE WEBSITE** JANUARY
**APPLY ON THE WEBSITE**
START DATE: FEBRUARY/MARCH **APPLY ON THE WEBSITE**
Transparency International Ireland (?TI Ireland?) is an
independent, not-for-profit organisation dedicated to stopping
corruption and promoting integrity in Irish institutions. Its vision
is an Ireland that is open and fair ? and where entrusted power is
used in the interests of everyone. TI Ireland is a fully accredited
chapter of the international coalition, Transparency International,
with representation in over **Apply on the website** countries
TI Ireland seek an Advice and Policy Coordinator to support the
operation of the Speak Up Helpline and Integrity at Work, as well as
to coordinate Helpline advisory, research and policy services.
THE SPEAK UP SERVICE
Established by TI Ireland in **Apply on the website**, the Speak Up
Helpline is a free and confidential information, referral and advocacy
support service aimed at helping people report concerns of wrongdoing,
including corruption and serious fraud. Where appropriate, callers are
also offered legal advice appointments with Transparency Legal Advice
Centre.
INTEGRITY AT WORK
Integrity at Work (IAW) is an initiative co-ordinated by Transparency
International Ireland. It is managed by a Programme Manager and
directed by the Chief Executive. The initiative aims to assist
stakeholders, such as employers, regulators and trade unions, in
promoting safe working environments for those speaking up about
wrongdoing.
JOB SPECIFICATION
THE ADVICE AND POLICY COORDINATOR?S OVERALL RESPONSIBILITIES
Main responsibilities
* Monitor, research and report on whistleblowing trends and
developments in Ireland
* Analyse Speak Up Helpline data, prepare biannual Speak Up reports
and other relevant publications including Speak Up Safely guidance
* Analyse Integrity at Work data and assist in the preparation of
end-of-year reports to Integrity at Work organisations
* Ensure that case law, service-user experiences and trends are
reflected in all TI Ireland public information, advice and guidance
material
* Coordinate IAW Case Process Review services for Speak Up Helpline
clients
* Coordinate relevant public information efforts
* Engage in external communications and speak on behalf of the
organisation as appropriate
Other responsibilities will include:
* Draft and assist in drafting of related project/funding proposals
* Assist in the preparation of donor reports
* Provide support to the Speak Up Helpline Coordinator where
necessary
* Provide information as appropriate to Speak Up service-users
* Assist in identifying cases suitable for legal advice and brief
Transparency Legal Advice Centre?s Managing Solicitor accordingly
* Maintain accurate Speak Up files and database records
* Programme administrative support
PERSON SPECIFICATION
We are seeking someone who has the following attributes.
KNOWLEDGE AND EXPERIENCE
* Experience of working in an information service and/or advocacy
organisation and/or legal environment
* Knowledge and experience of database management, Word, Excel and
Outlook
* Knowledge and understanding of solicitor-client confidentiality
and privilege and data protection
* Knowledge of relevant political and legal developments
* Experience of public speaking and/or media relations
* Experience in producing advocacy content, both written and oral
* Experience of working on one?s own initiative and independently
ATTITUDE, SKILLS AND ABILITIES
* Ability to manage and handle a high case volume, work under
pressure, deal with multiple tasks and meet tight deadlines
* Initiative in recognising objectives that need to be delivered and
taking appropriate action
* Empathy in supporting colleagues and programmes, and in all other
dealings with colleagues
* Professionalism by approaching their role efficiently and
effectively to deliver on key organisational objectives
* Ability to communicate effectively and confidently to different
audiences, including internal and external stakeholders
* Demonstrable patience, perseverance, sound judgement and moral
imagination
* Ability to work as part of a small team, flexible, respectful and
courteous
* Excellent written and verbal communication skills
* Excellent customer service and inter-personal skills
JOB START DATE: February **Apply on the website**
DURATION: One year, with possibility of renewal/permanent position
PAY: At Grade IV (between ?**Apply on the website**,**Apply on the
website** to ?**Apply on the website**,**Apply on the website** per
annum), starting salary depending on experience and qualifications.
APPLICATION CLOSING DATE: **APPLY ON THE WEBSITE** JANUARY **APPLY ON
THE WEBSITE**
Please send a CV and covering letter to **Apply on the website** by
6pm on **Apply on the website** January **Apply on the website**. It
is essential that the covering letter concisely addresses (in no more
than **Apply on the website** words):
* Motivation for applying for the position; and
* Relevant experience for the role.
The CV should ideally be two pages long. CVs longer than three pages
will not be considered. Experience should be presented in reverse
chronological order and the names and positions of two referees should
be provided. Contact details of referees are not necessary at this
stage.
EQUAL OPPORTUNITIES STATEMENT
TI Ireland is an equal opportunities employer and is committed to
promoting a work environment free from discrimination on grounds of
gender, civil/marital status, family status, race, religious beliefs,
sexual orientation, disability, age or membership of the traveller
community.
The successful candidate will be supported in working remotely where
necessary, however, they may also be expected to work from TI
Ireland?s offices in Dublin 1 from time to time in line with public
health guidance.
PRIVACY NOTICE
As part of the recruitment process, TI Ireland collects and processes
personal data relating to job applicants. TI Ireland is committed to
being transparent about how we collect and use that data and to
meeting our data protection obligations. Read our Recruitment Privacy
Notice to learn more about how TI Ireland processes your personal
data.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
